In general, information is gathered only by AIA Trust providers and varies depending upon your request except in the case of contacting the Trust directly. This information is used only to respond directly to your question or concern and is not otherwise maintained or shared unless you have requested follow up by a Trust provider or another individual.
By using our website, the Trust is able to log general statistical information (from log files) such as: the domain name, IP address and browser type of our web site visitors. With the information gathered, we are better able to track interest in our web site but the log file information does not contain personally identifiable information, such as name, address, phone, etc. and is used only in the aggregate.
Non AIA Trust Web Sites
Sharing Information Gathered
The AIA Trust web site is designed to give our AIA members, both policyholders and prospective customers, a means of gathering information about AIA Trust services and products. Our site will only collect information that you voluntarily provide in order for us to service your request. If you have provided personal information on our web site in order to obtain additional information, such as a policy quote or information concerning your insurance policies, we may need to share that information with authorized third parties as necessary to service your request. We do not sell any member or customer information to mailing list companies or telemarketing companies.
Protecting Information Gathered and Security
Personal information you have provided is limited to employees and agents of the AIA Trust who need to know that information in order to service your request. The AIA Trust maintains physical, electronic, and procedural safeguards that comply with applicable regulations to guard your personal information. The AIA Trust only retains the information collected for as long as required to respond to the situation.
Notification of Changes
The AIA Trust
1735 New York Avenue, NW
Washington, DC 20006